GPs can ring a dedicated hotline 1800 623 483 and ask to be put through to the Paediatrician on Call.  They will either be put through directly or the Paediatrician will call back as soon as they are able.

GPs should use this service when:

• They are concerned about a paediatric patient <16years who lives in the Southern Health catchment area
• They are dealing with an acute paediatric medical problem
• Consultant Paediatric opinion is required for diagnosis or management
• Telephone consultation is all that is required for GP to continue management of patient

If advice is normally sort from a private paediatrician, this practice should continue.  If the patient required urgent attention, the emergency department should be contacted on 9594 2430.

NB: GP’s are requested to refer onto this service using the Victorian Statewide Referral Form housed in most clinical software.  More information on VSRF – www.gpv.org.au then click on Resources or contact your local Divisions of General Practice.