Outpatients services

As an outpatient you will not hospitalized overnight but will visit one of our hospitals for diagnosis or treatment. Treatment will be provided in one of our services and is called ambulatory care. Outpatient surgery eliminates inpatient hospital admission.

More procedures are now being performed in a surgeon's office, termed office-based surgery, rather than in an operating room. Outpatient surgery is suited best for healthy people undergoing minor or intermediate procedures.

Appointments

Clinics are open from Monday to Friday 8.30am-4.30pm, excluding public holidays.  Our clinics are located at:

You will be need to be referred from your general practioner.  The referral document, they provide, will need to be produced at your appointment.

For enquries call 1300 342 273 (1300 3ICARE) Monday to Friday between 8.00am-4.30pm.

How long will your appointment take

Please allow up to 3 hours as delays may occur, it is important that you inform our reception staff if you have any special needs prior to or on the day of your appointment.

If you are unable to attend

If you are unable to attend an appointment, please call us on 1300 342 273 (1300 3iCARE) Monday to Friday 8:00am – 4.30pm.

Should you need to re-schedule your appointment you will need to ensure your referral document has not expired.  If it has, you will need to notify your general practioner to obtain a new one. 

Pharmacy

The pharmacy can provide advice on your medications.  If you would like written information, please ask the pharmacist for a Consumer Medicines Information (CMI) leaflet.

The pharmacy also has a drug information centre T: 03 9594 2361 providing general and specialised drug information to patients and health professionals.

Cost

Any medicines dispensed from outpatient clinic prescriptions will incur the same PBS co-payment as community pharmacies.  Please bring your:

  • Medicare card
  • Healthcare card
  • Repat card
  • Safety Net card
  • Pensioner Concession card
  • Commonwealth Seniors Health card

Casey Hospital

T: 03 8768 1593
Hours: 8.45am-5.15pm Monday to Friday 

Cranbourne Integrated Care Centre

T: 03 5990 6194
Hours: 9.00am-1.00pm, 2:15pm-5:15pm Monday to Friday

Dandenong Hospital

T: 03 9554 8303
Hours: 8.45am-5.00pm Monday to Friday

Kingston Centre

T: 03 9265 1241
Hours: 8.30am-5.00pm Monday to Friday

Monash Medical Centre, Clayton

T: 03 9594 2362 or 03 9594 2364
Hours: 9.00am-5.00pm Monday to Friday

Monash Medical Centre, Moorabbin

T: 03 9928 8724
Hours: 8.30am-5.00pm Monday to Friday

email 

 

What to bring

What to bring

When attending for an appointment it is important that you bring:

  • Medicare/Pension/Veterans Affairs card, Safety Net Number (if applicable)
  • Traffic Accident/ Workcare Claim number or details (if applicable)
  • List of current medications and your family doctor’s details
  • Blood glucose meter, record book and insulin device (if applicable)
  • Relevant scans/xrays/blood test results
  • Referral document